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November 25, 2025
AAJ Swift

The Indian logistics industry has grown massively, with an annual growth rate of 15%. However, this success is challenged by rising fuel prices and labor/driver costs. To overcome these challenges, logistics companies develop an automated route-planning system that slashes shipping costs by 20%. This system is called a Transport Management System (TMS).
A Transport Management System manages, organizes, and consolidates goods based on the common routes and delivery points. This system acts as the nerve center of modern supply chains, linking warehousing, regional hubs, trucks, and customers to enable faster and more optimized deliveries.
So, whether you're a small business that ships a few orders weekly or a giant retailer with Part load transport. In both cases, you can take advantage of TMS technology and save about 20% of your total shipping costs.
But, how does it work? What are the steps involved in building a Transport Management System for your company? Finally, why do all modern businesses choose a B2B transport company with a TMS system?
Transport management is the process of planning, organizing, and controlling the movement of goods from one place to another (or to the final delivery point). It is an invisible glue that connects every part of the supply chain to deliver goods efficiently.
In simpler terms, you can think of transport management as a school principal. Instead of coordinating teachers and students, a transport manager coordinates warehouses, trucks, ships, planes, and trains to deliver faster and more economically.
As stated earlier, a transport management acts as a bridge that connects every unit in the supply chain island, and here's how it fits in:
A Transport Management System is automated software that handles all the work for a B2B logistics company, from planning and managing goods to final delivery. The primary goal is to optimize operations so that other businesses can ship goods faster, at lower rates, and with greater reliability.
Example: Flipkart uses TMS to manage thousands of deliveries every day by choosing the fastest routes and the cheapest carrier for each package.

For robust, efficient shipping, a Transport Management System operates through five steps. These are:
This cycle continues over and over, and with each delivery, TMS evolves with new analytics and performance reports to make better decisions for future shipments.
TMS software is a must for surviving in today's logistics game. Here are some key benefits of the TMS system:
Logistics has evolved to a complex system serving different transportation modes and routes. Without proper sorting and management software, all systems will bottleneck, and coordinating everything will become a nightmare.
About 40% of customers want their deliveries to be faster. These faster deliveries usually cost more than standard delivery. So, a TMS gives businesses the ability to choose the best logistics partners based on each customer's requirements.
Everyone, whether a supply chain manager or an end customer, wants to know where their current shipment is. Here, TMS tracks the shipment's live status and flags any delay.
TMS helps you to find the cheapest routes and best carriers for different types of your packages. It is proven that it can save 15%-20% of transportation charges.
Because TMS automates delivery routes and handles returns, e-commerce can now deliver millions of packages efficiently.
Manual planning can lead to mistakes and delays. This is also true for managing transportation manually. A TMS not only selects carriers based on analytical data but also reduces decision-making time.

The following is the step-by-step procedure on how a Transport Management System (TMS) actually works:
Once the customer places an order on the e-commerce site, a TMS retrieves the order from the Enterprise Resource Planning (ERP) system, along with the correct addresses, weights, and possible delivery dates.
Based on destination pin code, weights, and expected delivery date, a TMS checks out (in real-time) rates and sorts all carriers based on requirements.
Example: for faster delivery, a TMS system chooses air freight instead of truck. Some variables a company can choose are speed and price.
The system figures out the best routes using past analytic data and algorithms and predicts considerable traffic, delivery windows, and how drivers should move from one point to another.
Once TMS assigns each order to a carrier based on the requirements, it handles all the paperwork. It also notifies e-commerce and customers about the current shipment status. Drivers also receive updates on the routes they follow to delivery points (in case of PTL).
The whole system keeps an eye on every dispatched shipment in real-time, along with GPS data. They mostly share updates to ecommerce/businesses and customers when the packages reach a hub or final delivery point.
Customers are notified when the package is "out for delivery." Once the package is delivered, drivers snap a photo or grab a signature as a delivery confirmation.
Final charges, along with freight bills, taxes, and overcharges, are added in TMS reports, which are finally used to generate carrier performance reports. With this data, a TMS can make smarter decisions going forward.
Modern TMS platforms are equipped with key features that make logistics smoother and essential. These reasons are:
That's all about the Transport Management System (TMS) and how it has become an indispensable part of modern logistics, optimizing delivery routes according to delivery zone and slashing transportation costs.
We, at AAJ Supply Logistics, use the same advanced TMS system. You can also contact us today for a quote and streamline your shipments.